Billing, Shipping & Returns
BILLING, SHIPPING & RETURNS
Most of our inventory will be shipped directly from our Seattle location. NOM Maternity, our maternity clothing line, is held in a distribution center out of state. We currently offer four shipping methods below. Orders placed by 12pm PST Monday-Friday will ship the same business day, excluding national holidays. Orders placed on Friday after 12pm PST, Saturday and Sunday, will ship out the following Monday excluding holidays.
|Shipping Method||Estimated Delivery Time||Price|
|Standard Shipping orders over $100 USD||3-8 business days||FREE!|
|Standard Shipping orders under $100 USD||2-8 business days||$7.50 USD|
* Order needs to be placed by noon Mon - Fri to arrive for next day delivery. Sat / Sun overnight not available
Curbside Pick Up
*not all items available for curbside
|Mon, Wed, Fridays from 11:30-1:00 pm at our University Village Location||FREE!|
U.S. Shipping Costs (including AK, HI)
We do not offer Saturday delivery, shipments to US Territories or delivery to P.O. Boxes or Military Post Offices.
We do not offer international shipping at this time. Please check back for updates!
Returns are easy. Unworn, unwashed or defective merchandise purchased on villagematernity.com may be returned if postmarked within 14 days of the delivery date. Please keep returned merchandise in its original packaging, with all tags still attached.
Here is how it works:
Email firstname.lastname@example.org with your order number and the items you wish to return.
Pack up your merchandise to be returned and fill out the form inside your box. Write the reason for your return.
2615 NE University Village Street
Seattle, WA 98105
You can also drop off your return at our retail location, located at 2615 NE University Village Street. Please note we are currently open Mon, Wed, Friday 11:30 - 1 for returns or Curbside Pick up.
We recommend that you make note of your return tracking number in the event you wish to monitor your return shipment. Village Maternity is not responsible for any lost returns.
Please allow 14 days for us to receive and process your return merchandise.
We will refund the price of the merchandise, including any taxes you were charged (excluding all applicable shipping charges), upon receiving the return. Please allow two billing cycles for your credit to appear on your statement.
Defective or missing orders: If your order arrives damaged, defective, or incomplete please contact us at mail@villagematernity.
Gift return: The return procedure for a gift is the same as a standard order. Please follow the procedures outlined in Returns.
All sale items are FINAL SALE.
If you have any questions please email us at email@example.com.
At this time, Village Maternity does not offer any exchanges. We recommend following the return policy steps above for the items you wish to exchange and then submit a new order.