Refund policy

FOR ONLINE PURCHASES
Unworn, unwashed or defective merchandise purchased on villagematernity.com may be returned if postmarked within 14 days of the delivery date. Please keep returned merchandise in its original packaging, with all tags still attached.

Any purchases made Nov 24 - Dec 24 can be returned until Jan 15th

HOW TO RETURN
Visit https://villagematernity.myshopify.com/apps/return_prime and enter your order number and the email that you used to place your order.

Follow the prompts. You will receive an email with detailed instructions for returns including a return label to print. Please note that our return labels will deduct a $10 shipping and restocking fee from your order return total.

We recommend that you make note of your return tracking number in the event you wish to monitor your return shipment. Village Maternity is not responsible for any lost returns. Please allow 14 days for us to receive and process your return merchandise.

We will refund the price of the merchandise, including any taxes you were charged (excluding all applicable shipping charges), upon receiving the return. Please allow two billing cycles for your credit to appear on your statement.

OTHER QUESTIONS

Defective or missing orders — If your order arrives damaged, defective, or incomplete please contact us at mail@villagematernity.

Gift return: The return procedure for a gift is the same as a standard order. Please follow the procedures outlined in Returns.

All online order returns can be processed in store.

If you have any questions please email us at mail@villagematernity.com.

FOR IN-STORE PURCHASES
Returns may be made up to 14 days after date of purchase listed on receipt.

EXCHANGES

For online purchases, we recommend following the return policy steps above for the items you wish to exchange and then submit a new order.

For in-store purchases, we are happy to exchange or give store-credit for items up to 30 days from date of purchase.

PAYMENT BY GIFTCARD

If you have ordered a gift card online (and it was emailed to you), you may use your gift card number during check out. When you use a gift card, we charge the card as soon as you place your order. If your purchase total is more than the value of your gift card, you can use another payment method to pay for the difference.

If your purchase total is less than the gift card's value, the gift card carries that remaining balance until you use it another time. If the item you want to purchase becomes unavailable, or it's on back order and you choose to cancel it before it ships, we send you a new gift card to cover the cost of the item, plus any applicable taxes and promotions. We don't add the value back to the original gift card.

Unfortunately, if you have a hard gift card, our system is not able to process it online.
You can:

1) Call or email the store and we can place the order over the phone

2) Place the order online and email us with your gift card number. We will process the gift card on our end and refund you the amount.

PAYMENT WITH PROMOTIONAL DISCOUNT

Each promotion, or special offer, has a code that you can type in during checkout, which tells our system to apply that particular offer or discount toward your purchase.

NOTE: Before using any promotion, be sure to check its terms and conditions for specific guidelines and restrictions. Some promotions are good only for certain items.
Sale items (Marked as final sale) are final sale and cannot be exchanged or returned.

Better Basics

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'The' Glow Edit

The gift that always fits.

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Refund policy

EXCHANGES